> ## Documentation Index
> Fetch the complete documentation index at: https://help.fieldpulse.com/llms.txt
> Use this file to discover all available pages before exploring further.

# FieldPulse360: How to get FieldPulse to do the most for your workflows - Part 2: Automatic Customer Communications & Notification Settings

> Set up automatic customer texts and emails and tune notification settings so updates go out without manual work.

**Recorded on August 12th, 2025**

<Note>
  Heads up - FieldPulse is constantly evolving, so the interface or features shown in this recording may look or behave a little differently today. For the most up-to-date information, check out:

  * [Customer Communications Overview](/customers/communications/overview)

  * [Customer Notification Preferences and SMS Opt-Out Details](/customers/communications/notification-preferences)
</Note>

<Frame>
  <iframe src="https://www.loom.com/embed/22cc39c180aa4c148513aed8f994be6e?hide_owner=true&hide_share=true" title="Video" className="w-full rounded-lg" style={{aspectRatio: "16/9", border: "none"}} loading="lazy" allow="fullscreen" allowFullScreen />
</Frame>

<Note>
  Make a copy of [the customer communications spreadsheet](https://docs.google.com/spreadsheets/d/1ztboL3p4ztYqOvFVluz_oGT5-x1ukuPpu8E3jCV74ag/copy?usp=sharing) to organize the opportunities you have to communicate with your customer throughout each step of your workflow.
</Note>

***

**Have additional questions?**

*Contact us at [support@fieldpulse.com](mailto:support@fieldpulse.com) or use the chat feature in the bottom right corner of your screen.*
​


## Related topics

- [FieldPulse360 Archives](/training-resources/fieldpulse360/fieldpulse360-archives/index.md)
- [FieldPulse360: How to get FieldPulse to do the most for your workflows - Part 1: Subtasks & Record Templates](/training-resources/fieldpulse360/fieldpulse360-archives/fieldpulse360-how-to-get-fieldpulse-to-do-the-most-for-your-workflows-part-1-subtasks-record-templates.md)
- [Customer Communications Overview](/customers/communications/overview.md)
- [How to Create a Job](/jobs/jobs-tasks/creating-a-job.md)


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